Licensing and ordering
If you have not received your license file within 2 days after buying a license or you lost your license file, then please contact firstname.lastname@example.org.
Note: Please check your spam folder first! Some email providers (especially Googles GMail) move the license email into the spam folder.
The actual reseller is Share-It, a Digital River Company. Share-It provides a printable invoice after check-out and calculates the applicable VAT. For all questions about your order, payment or invoice please visit Share-It Customer Care Center or the Digital River Shopper Support.
Use the official user manuals to learn how to configure and set-up your server and client computers. Start reading with section “Server requirements”. Then proceed with How-Tos and best practices.
|Lights-Out 1.6 for Windows Home Server v1||HTML||HTML|
|Lights-Out Mobile (all platforms)|
Use the forums to get answers to your questions from other users and the developers of Lights-Out.
|Product||English Forum||Deutsches Forum|
|Lights-Out 3 MS Windows||Enter Forum||Zum Forum|
|Lights-Out 3 Synology DSM||Enter Forum||Zum Forum|
|Lights-Out 2.x||Enter Forum||Zum Forum|
|Lights-Out 1.6 WHS v1||Enter Forum||Zum Forum|
|Lights-Out Mobile (all platforms)||Enter Forum||Zum Forum|
Ticket based support is available for licensed editions of Lights-Out. We do not provide ticket support for the free community edition (please use the forums)! As proof of purchase please add your order number to the ticket.
Ticket system: https://www.green-it-software.com/osticket/
Have a look at the latest blog posts which may address common issues and problems: